EASTMOST PENNINSULA IS THE SECRET.

EASTMOST PENNINSULA IS THE SECRET.

IT'S DANGEROUS TO GO ALONE, TAKE THIS!

IT'S DANGEROUS TO GO ALONE, TAKE THIS!

for Recruiters + Hiring Managers
for Recruiters + Hiring Managers
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ADVENTURE GUIDE

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SPECIALTIES

DESIGN DIRECTION

DESIGN DIRECTION

15+ years design direction, leadership, and operations design in technically complex product design organizations.

PRODUCT STRATEGY

PRODUCT STRATEGY

10+ years using high-impact design strategy to meet Fortune 100 business objectives, metrics, and indicators.

UX ARCHITECTURE

UX ARCHITECTURE

7+ years as dedicated UX and Product Design Architect, focused on financial and information technology platforms.

SPECIALTIES

DESIGN DIRECTION

15+ years design direction, leadership, and operations design in technically complex product design organizations.

PRODUCT STRATEGY

10+ years using high-impact design strategy to meet Fortune 100 business objectives, metrics, and indicators.

UX ARCHITECTURE

7+ years as dedicated UX and Product Design Architect, focused on financial and information technology platforms.

SPECIALTIES

DESIGN DIRECTION

15+ years design direction, leadership, and operations design in technically complex product design organizations.

PRODUCT STRATEGY

10+ years using high-impact design strategy to meet Fortune 100 business objectives, metrics, and indicators.

UX ARCHITECTURE

7+ years as dedicated UX and Product Design Architect, focused on financial and information technology platforms.

EXPERIENCE
EXPERIENCE
SKILLS DECK
SKILLS DECK
Note: Specific skills overlap across roles and companies
Note: Specific skills overlap across roles and companies
SENIOR DESIGN LEADER
as Experience Design Director, Creative Director, or Art Director

Leading design leaders to develop craft, quality, and consistency, for growing experience, product, and service design teams.

EXPERIENCE
15+

Thrives in undefined problem spaces

Strategic leader for complex product offerings

Executive design advocate

Leader of design leaders

Strategy for 15-20 teams

Line-of-Business partner

Design service strategy

Product vision and concepts

Unified cross-team strategy

SENIOR DESIGN LEADER
as Experience Design Director, Creative Director, or Art Director

Leading design leaders to develop craft, quality, and consistency, for growing experience, product, and service design teams.

EXPERIENCE
15+

Thrives in undefined problem spaces

Strategic leader for complex product offerings

Executive design advocate

Leader of design leaders

Strategy for 15-20 teams

Line-of-Business partner

Design service strategy

Product vision and concepts

Unified cross-team strategy

SENIOR DESIGN LEADER
as Experience Design Director, Creative Director, or Art Director

Leading design leaders to develop craft, quality, and consistency, for growing experience, product, and service design teams.

EXPERIENCE
15+

Thrives in undefined problem spaces

Strategic leader for complex product offerings

Executive design advocate

Leader of design leaders

Strategy for 15-20 teams

Line-of-Business partner

Design service strategy

Product vision and concepts

Unified cross-team strategy

SENIOR DESIGN LEADER
as Experience Design Director, Creative Director, or Art Director

Leading design leaders to develop craft, quality, and consistency, for growing experience, product, and service design teams.

EXPERIENCE
15+

Thrives in undefined problem spaces

Strategic leader for complex product offerings

Executive design advocate

Leader of design leaders

Strategy for 15-20 teams

Line-of-Business partner

Design service strategy

Product vision and concepts

Unified cross-team strategy

ORG DESIGN
as Executive Design Leader

Growing design organizations from small teams to large, scaled organizations based on business needs, industry innovation, and product design trends.

GROWTH
8+

Organizational design

Team Documentation + Certification

Recruit, interview, hire, onboard, and grow

Budget + resource allocation

Assignment, coordination, and reporting

Process + operations guide

Performance + risk indicators

Resource scalability

ORG DESIGN
as Executive Design Leader

Growing design organizations from small teams to large, scaled organizations based on business needs, industry innovation, and product design trends.

GROWTH
8+

Organizational design

Team Documentation + Certification

Recruit, interview, hire, onboard, and grow

Budget + resource allocation

Assignment, coordination, and reporting

Process + operations guide

Performance + risk indicators

Resource scalability

ORG DESIGN
as Executive Design Leader

Growing design organizations from small teams to large, scaled organizations based on business needs, industry innovation, and product design trends.

GROWTH
8+

Organizational design

Team Documentation + Certification

Recruit, interview, hire, onboard, and grow

Budget + resource allocation

Assignment, coordination, and reporting

Process + operations guide

Performance + risk indicators

Resource scalability

ORG DESIGN
as Executive Design Leader

Growing design organizations from small teams to large, scaled organizations based on business needs, industry innovation, and product design trends.

GROWTH
8+

Organizational design

Team Documentation + Certification

Recruit, interview, hire, onboard, and grow

Budget + resource allocation

Assignment, coordination, and reporting

Process + operations guide

Performance + risk indicators

Resource scalability

TRANSFORMATION
as Operational Designer

Creating product and business value by transitioning legacy business models into experiment-based Research Experience Design (RED) team processes.

OPERATIONS
10+

Digital design transformation

Design for Design Orgs

Research Experience Design (RED) teams

Dual-track design sprints

Double Diamond processes

Experiment-based methods

Research embedding and coordination

Technical and non-technical planning

TRANSFORMATION
as Operational Designer

Creating product and business value by transitioning legacy business models into experiment-based Research Experience Design (RED) team processes.

OPERATIONS
10+

Digital design transformation

Design for Design Orgs

Research Experience Design (RED) teams

Dual-track design sprints

Double Diamond processes

Experiment-based methods

Research embedding and coordination

Technical and non-technical planning

TRANSFORMATION
as Operational Designer

Creating product and business value by transitioning legacy business models into experiment-based Research Experience Design (RED) team processes.

OPERATIONS
10+

Digital design transformation

Design for Design Orgs

Research Experience Design (RED) teams

Dual-track design sprints

Double Diamond processes

Experiment-based methods

Research embedding and coordination

Technical and non-technical planning

TRANSFORMATION
as Operational Designer

Creating product and business value by transitioning legacy business models into experiment-based Research Experience Design (RED) team processes.

OPERATIONS
10+

Digital design transformation

Design for Design Orgs

Research Experience Design (RED) teams

Dual-track design sprints

Double Diamond processes

Experiment-based methods

Research embedding and coordination

Technical and non-technical planning

BUSINESS DESIGN
as Design Strategist

Leveraging iterative, data-based, design principles to grow products, services, and businesses from Alpha startup concepts, to large-scale enterprise solutions.

STRATEGY
6+

Advanced Business Performance Analytics

Business modeling strategy

Strategic-to-tacticial implementation

Stakeholder coordination

Value stream management

Performance metrics and business analytics

Customer based roadmapping

Service Design Methods

BUSINESS DESIGN
as Design Strategist

Leveraging iterative, data-based, design principles to grow products, services, and businesses from Alpha startup concepts, to large-scale enterprise solutions.

STRATEGY
6+

Advanced Business Performance Analytics

Business modeling strategy

Strategic-to-tacticial implementation

Stakeholder coordination

Value stream management

Performance metrics and business analytics

Customer based roadmapping

Service Design Methods

BUSINESS DESIGN
as Design Strategist

Leveraging iterative, data-based, design principles to grow products, services, and businesses from Alpha startup concepts, to large-scale enterprise solutions.

STRATEGY
6+

Advanced Business Performance Analytics

Business modeling strategy

Strategic-to-tacticial implementation

Stakeholder coordination

Value stream management

Performance metrics and business analytics

Customer based roadmapping

Service Design Methods

BUSINESS DESIGN
as Design Strategist

Leveraging iterative, data-based, design principles to grow products, services, and businesses from Alpha startup concepts, to large-scale enterprise solutions.

STRATEGY
6+

Advanced Business Performance Analytics

Business modeling strategy

Strategic-to-tacticial implementation

Stakeholder coordination

Value stream management

Performance metrics and business analytics

Customer based roadmapping

Service Design Methods

HUMAN-CENTERED
as Research Experience Design Director

20+ Years using research to design products, experiences, stories, and solutions based on the needs of customers, users, audiences, and clients.

APPROACH
15+

Human-Centered Design

Design research best practices

Quantitive analysis and synthesis

Qualitative research facilitator

Heuristic evaluation and expert review

Persona design and Iteration

User review and support analysis

HUMAN-CENTERED
as Research Experience Design Director

20+ Years using research to design products, experiences, stories, and solutions based on the needs of customers, users, audiences, and clients.

APPROACH
15+

Human-Centered Design

Design research best practices

Quantitive analysis and synthesis

Qualitative research facilitator

Heuristic evaluation and expert review

Persona design and Iteration

User review and support analysis

HUMAN-CENTERED
as Research Experience Design Director

20+ Years using research to design products, experiences, stories, and solutions based on the needs of customers, users, audiences, and clients.

APPROACH
15+

Human-Centered Design

Design research best practices

Quantitive analysis and synthesis

Qualitative research facilitator

Heuristic evaluation and expert review

Persona design and Iteration

User review and support analysis

HUMAN-CENTERED
as Research Experience Design Director

20+ Years using research to design products, experiences, stories, and solutions based on the needs of customers, users, audiences, and clients.

APPROACH
15+

Human-Centered Design

Design research best practices

Quantitive analysis and synthesis

Qualitative research facilitator

Heuristic evaluation and expert review

Persona design and Iteration

User review and support analysis

EXPERIENCE ARCHITECTURE
as Principal Experience Design Architect

Consistent enterprise product design systems, pattern analysis, and information architecture for cross-platform applications

FRAMEWORKS
8+

Cohort analysis + mental modeling

Organization + model design

Task benchmarking

Cross-platform modeling

Information architecture + taxonomy

Low-fidelity interactive prototypes

Pattern analysis and library design

Conversational design

EXPERIENCE ARCHITECTURE
as Principal Experience Design Architect

Consistent enterprise product design systems, pattern analysis, and information architecture for cross-platform applications

FRAMEWORKS
8+

Cohort analysis + mental modeling

Organization + model design

Task benchmarking

Cross-platform modeling

Information architecture + taxonomy

Low-fidelity interactive prototypes

Pattern analysis and library design

Conversational design

EXPERIENCE ARCHITECTURE
as Principal Experience Design Architect

Consistent enterprise product design systems, pattern analysis, and information architecture for cross-platform applications

FRAMEWORKS
8+

Cohort analysis + mental modeling

Organization + model design

Task benchmarking

Cross-platform modeling

Information architecture + taxonomy

Low-fidelity interactive prototypes

Pattern analysis and library design

Conversational design

EXPERIENCE ARCHITECTURE
as Principal Experience Design Architect

Consistent enterprise product design systems, pattern analysis, and information architecture for cross-platform applications

FRAMEWORKS
8+

Cohort analysis + mental modeling

Organization + model design

Task benchmarking

Cross-platform modeling

Information architecture + taxonomy

Low-fidelity interactive prototypes

Pattern analysis and library design

Conversational design

SYSTEM DESIGN
as Principal Experience Design Architect

Design lead, building teams that deliver flexible components, libraries, and style guides, combined with atomic design principles, and system deployment strategy.

ARTIFACTS
10+

Design systems and UI library

System design best practices

Component design + deployment

Usage guides, specs, and snippets

Enterprise brand identity guides

High-fidelity UI design

Front-end leadership + coordination

SYSTEM DESIGN
as Principal Experience Design Architect

Design lead, building teams that deliver flexible components, libraries, and style guides, combined with atomic design principles, and system deployment strategy.

ARTIFACTS
10+

Design systems and UI library

System design best practices

Component design + deployment

Usage guides, specs, and snippets

Enterprise brand identity guides

High-fidelity UI design

Front-end leadership + coordination

SYSTEM DESIGN
as Principal Experience Design Architect

Design lead, building teams that deliver flexible components, libraries, and style guides, combined with atomic design principles, and system deployment strategy.

ARTIFACTS
10+

Design systems and UI library

System design best practices

Component design + deployment

Usage guides, specs, and snippets

Enterprise brand identity guides

High-fidelity UI design

Front-end leadership + coordination

SYSTEM DESIGN
as Principal Experience Design Architect

Design lead, building teams that deliver flexible components, libraries, and style guides, combined with atomic design principles, and system deployment strategy.

ARTIFACTS
10+

Design systems and UI library

System design best practices

Component design + deployment

Usage guides, specs, and snippets

Enterprise brand identity guides

High-fidelity UI design

Front-end leadership + coordination

DESIGN RESEARCH
as Product Design Strategist

10+ Years designing research frameworks to facilitate qualitative and quantitative research to guide Human-Centered Design strategy for high-performing digital products.

METHODS
10+

A/B/C (multivariate) testing

Segmentation surveys

Participant Interviews**

Follow-me-home (FMH)

Guided walkthrough

Virtual design testing

Paper prototypes and participatory design

Card sorting and affinity mapping

Eye tracking studies

DESIGN RESEARCH
as Product Design Strategist

10+ Years designing research frameworks to facilitate qualitative and quantitative research to guide Human-Centered Design strategy for high-performing digital products.

METHODS
10+

A/B/C (multivariate) testing

Segmentation surveys

Participant Interviews**

Follow-me-home (FMH)

Guided walkthrough

Virtual design testing

Paper prototypes and participatory design

Card sorting and affinity mapping

Eye tracking studies

DESIGN RESEARCH
as Product Design Strategist

10+ Years designing research frameworks to facilitate qualitative and quantitative research to guide Human-Centered Design strategy for high-performing digital products.

METHODS
10+

A/B/C (multivariate) testing

Segmentation surveys

Participant Interviews**

Follow-me-home (FMH)

Guided walkthrough

Virtual design testing

Paper prototypes and participatory design

Card sorting and affinity mapping

Eye tracking studies

DESIGN RESEARCH
as Product Design Strategist

10+ Years designing research frameworks to facilitate qualitative and quantitative research to guide Human-Centered Design strategy for high-performing digital products.

METHODS
10+

A/B/C (multivariate) testing

Segmentation surveys

Participant Interviews**

Follow-me-home (FMH)

Guided walkthrough

Virtual design testing

Paper prototypes and participatory design

Card sorting and affinity mapping

Eye tracking studies

COORDINATION
as Design Director and Principal Design Lead

Creating key performance and risk indicators, workload priority + assignment, coordination, reporting, and control planning for happy, healthy, design teams and contributors.

PLANNING
15+

Design review + executive feedback loop

Roadmap design + delivery planning

Gap problem analysis + benchmarking

Craft review of design solutions

Deployment coordination

Team communication + status reporting

COORDINATION
as Design Director and Principal Design Lead

Creating key performance and risk indicators, workload priority + assignment, coordination, reporting, and control planning for happy, healthy, design teams and contributors.

PLANNING
15+

Design review + executive feedback loop

Roadmap design + delivery planning

Gap problem analysis + benchmarking

Craft review of design solutions

Deployment coordination

Team communication + status reporting

COORDINATION
as Design Director and Principal Design Lead

Creating key performance and risk indicators, workload priority + assignment, coordination, reporting, and control planning for happy, healthy, design teams and contributors.

PLANNING
15+

Design review + executive feedback loop

Roadmap design + delivery planning

Gap problem analysis + benchmarking

Craft review of design solutions

Deployment coordination

Team communication + status reporting

COORDINATION
as Design Director and Principal Design Lead

Creating key performance and risk indicators, workload priority + assignment, coordination, reporting, and control planning for happy, healthy, design teams and contributors.

PLANNING
15+

Design review + executive feedback loop

Roadmap design + delivery planning

Gap problem analysis + benchmarking

Craft review of design solutions

Deployment coordination

Team communication + status reporting

FACILITATION
as Collaborative Design Facilitator

Expert design facilitator, focused on cross-functional concept design, design thinking, whiteboard solutions, research planning, and expert review.

PARTNERSHIP
15+

Enterprise application design

Stakeholder mapping

Multi-channel communication strategy

Cross-application deployment strategy

Cross-functional alignment

Research, content, and front end leadership

Dependency tracking and coordination

FACILITATION
as Collaborative Design Facilitator

Expert design facilitator, focused on cross-functional concept design, design thinking, whiteboard solutions, research planning, and expert review.

PARTNERSHIP
15+

Enterprise application design

Stakeholder mapping

Multi-channel communication strategy

Cross-application deployment strategy

Cross-functional alignment

Research, content, and front end leadership

Dependency tracking and coordination

FACILITATION
as Collaborative Design Facilitator

Expert design facilitator, focused on cross-functional concept design, design thinking, whiteboard solutions, research planning, and expert review.

PARTNERSHIP
15+

Enterprise application design

Stakeholder mapping

Multi-channel communication strategy

Cross-application deployment strategy

Cross-functional alignment

Research, content, and front end leadership

Dependency tracking and coordination

FACILITATION
as Collaborative Design Facilitator

Expert design facilitator, focused on cross-functional concept design, design thinking, whiteboard solutions, research planning, and expert review.

PARTNERSHIP
15+

Enterprise application design

Stakeholder mapping

Multi-channel communication strategy

Cross-application deployment strategy

Cross-functional alignment

Research, content, and front end leadership

Dependency tracking and coordination

COLLABORATION
as Design Thinking Practitioner

Leading diverse stakeholder, design, product, research, content, development, and business contributors through collaborative design exercises.

EXERCISES
5+

Questions and assumptions

Journey and scenario mapping

Empathy mapping

Needs statements and analysis

Big ideas vignettes

Prioritization and feedback

Concept storyboarding

Experience roadmapping

Service mapping

COLLABORATION
as Design Thinking Practitioner

Leading diverse stakeholder, design, product, research, content, development, and business contributors through collaborative design exercises.

EXERCISES
5+

Questions and assumptions

Journey and scenario mapping

Empathy mapping

Needs statements and analysis

Big ideas vignettes

Prioritization and feedback

Concept storyboarding

Experience roadmapping

Service mapping

COLLABORATION
as Design Thinking Practitioner

Leading diverse stakeholder, design, product, research, content, development, and business contributors through collaborative design exercises.

EXERCISES
5+

Questions and assumptions

Journey and scenario mapping

Empathy mapping

Needs statements and analysis

Big ideas vignettes

Prioritization and feedback

Concept storyboarding

Experience roadmapping

Service mapping

COLLABORATION
as Design Thinking Practitioner

Leading diverse stakeholder, design, product, research, content, development, and business contributors through collaborative design exercises.

EXERCISES
5+

Questions and assumptions

Journey and scenario mapping

Empathy mapping

Needs statements and analysis

Big ideas vignettes

Prioritization and feedback

Concept storyboarding

Experience roadmapping

Service mapping

REGULATED INDUSTRIES
as Digital Design Manager

8+ years experience working in highly regulated commercial and business industries, including Finance and Telecommunications.

TRAINING
10+

Design for COPPA, GDPR, CCPA, etc.

SLA design + delivery

Design for Federal guidelines

Government-mandated training schedules

Designing for accessibility guidelines

Custom operational + leadership training

Extensive legal discussion + partnership

REGULATED INDUSTRIES
as Digital Design Manager

8+ years experience working in highly regulated commercial and business industries, including Finance and Telecommunications.

TRAINING
10+

Design for COPPA, GDPR, CCPA, etc.

SLA design + delivery

Design for Federal guidelines

Government-mandated training schedules

Designing for accessibility guidelines

Custom operational + leadership training

Extensive legal discussion + partnership

REGULATED INDUSTRIES
as Digital Design Manager

8+ years experience working in highly regulated commercial and business industries, including Finance and Telecommunications.

TRAINING
10+

Design for COPPA, GDPR, CCPA, etc.

SLA design + delivery

Design for Federal guidelines

Government-mandated training schedules

Designing for accessibility guidelines

Custom operational + leadership training

Extensive legal discussion + partnership

REGULATED INDUSTRIES
as Digital Design Manager

8+ years experience working in highly regulated commercial and business industries, including Finance and Telecommunications.

TRAINING
10+

Design for COPPA, GDPR, CCPA, etc.

SLA design + delivery

Design for Federal guidelines

Government-mandated training schedules

Designing for accessibility guidelines

Custom operational + leadership training

Extensive legal discussion + partnership

TOOLKIT
TOOLKIT
Not Shown: 20+ popular design programs that have since been "sunset".
Not Shown: 20+ popular design programs that have since been "sunset".
RESUMES
RESUMES
Select the resume that best suits your interest level.
Select the resume that best suits your interest level.

Interactive

INTERACTIVE

Interactive

Interactive

Online Resume

VIEW RESUME

VIEW RESUME

EXPLORE

EXPLORE

Quick View

QUICK VIEW
Quick View

Quick View

Light Resume.pdf

VIEW + DOWNLOAD

VIEW + DOWNLOAD

VIEW

VIEW

VIEW .PDF

VIEW .PDF

ARTICLES
ARTICLES
A few articles for Human-Centered Design nerds.

Part 1 : 5 minute read

Empathy in Human-Centered Design

Empathy in Human-Centered Design

Part 1 - Identifying the differences between Sympathy and Empathy, and the design need between the two.

VIEW ARTICLE

VIEW ARTICLE

Part 2 : 12 minute read

Benefits (and Drawbacks) of Design Empathy

Benefits (and Drawbacks) of Design Empathy

Part 2 - Potential drawback of empathetic design theory; aka, your daily reminder that "You are still not the user."

Part 2 - Potential drawback of empathetic design theory; aka, "You are still not the user."

VIEW ARTICLE

VIEW ARTICLE

Part 3 : 7 minute read

Objective Empathy in Design Practice

Objective Empathy in Design Practice

Part 3 - How to effectively use objective empathy in Experience Design (UX) practices, strategy, and methods.

VIEW ARTICLE

VIEW ARTICLE

secret level
secret level

PORTFOLIO SPEED RUN

PORTFOLIO SPEED RUN

Interested in more information? Get in contact for a portfolio speed run, business inquiries, or potential design projects.

Level up your hiring adventure with a walkthrough! Reach out now to schedule a quick meeting.

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CONNECT ON LINKEDIN TO REQUEST FULL SITE ACCESS (HIRING PURPOSES ONLY)

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CONNECT ON LINKEDIN TO REQUEST FULL SITE ACCESS (HIRING PURPOSES ONLY)

No part of the included creative works may be reproduced in any form without express written permission from the author or creator, and the represented client or company, except as permitted by U.S. copyright law.


Do not distribute, copy, scrape, or otherwise duplicate any included works.


Contents Copyright © 2026 Joshua Dillon.

No part of the included creative works may be reproduced in any form without express written permission from the author or creator, and the represented client or company, except as permitted by U.S. copyright law.


Do not distribute, copy, scrape, or otherwise duplicate any included works.


Contents Copyright © 2026 Joshua Dillon.

No part of the included creative works may be reproduced in any form without express written permission from the author or creator, and the represented client or company, except as permitted by U.S. copyright law.


Do not distribute, copy, scrape, or otherwise duplicate any included works.


Contents Copyright © 2026 Joshua Dillon.

No part of the included creative works may be reproduced in any form without express written permission from the author or creator, and the represented client or company, except as permitted by U.S. copyright law.


Do not distribute, copy, scrape, or otherwise duplicate any included works.


Contents Copyright © 2026 Joshua Dillon.